Additional Services

Home Euthanasia

Just like any member of our family, we never want to see our pet suffer. We can examine your pet to help you understand your options, and when all other options have been explored and the decision is made to say good-bye, we’ll do our best to make the process as stress free as possible – for both you and your pet.

It is important that you and your pet are in a comfortable, private environment of your choosing. Euthanasia is a service that is available in your home, or in a location of your choosing. Sedation can be administered prior to performing the euthanasia so that your pet is at ease and free of fear. We can discuss pet cremation services and other available options.

The decision to euthanise is difficult – even if it is a gift of love to let your pet go with peace and dignity. We are here to help you through this transition, and make the process easier for you.

Pharmacy

For your convenience, we offer both an in-house pharmacy and an online prescription refill service so we can meet all your pet’s needs. We provide medications, prescription food, flea and tick control products, heartworm preventives and toys – all at competitive prices.

Specialist Referrals

Our team of veterinarians and veterinary nurses provides many services at our hospital, ranging from routine to advanced procedures. Although we handle the majority of your pet’s medical and surgical needs in-house, we occasionally refer patients to veterinary specialists or specialty hospital when advanced training or equipment will be beneficial.

Board-certified specialists, such as oncologists, ophthalmologists, and neurologists, have extensive experience and training in a particular area of veterinary medicine or surgery. Specialty hospital and university-affiliated referral centres have specialised equipment to perform procedures that are not routinely performed by general veterinary practitioners.

We make referral decisions because we want to ensure that our patients receive a high standard of care and the best possible outcome. Be assured that when we refer a patient to another hospital, we continue to stay involved with his or her care, consulting with the treating specialist and often providing any needed follow-up care and rehabilitation.

Puppy Training

Your puppy’s early months are an impressionable period in his or her life, and the right training can make all the difference in your lifelong relationship with your dog. The goal of our puppy classes is to teach basic manners, encourage good behaviour, prevent problems, and increase socialization, all while helping you establish a strong bond with your new canine companion. We will show you how to teach your dog what you expect of him or her through consistent, reward-based training.

The effort you put into your puppy early on will pay off down the road. Contact us to sign up for our next term of puppy classes.

Behavioural Counseling

If you’re concerned about or bothered by an aspect of your pet’s behaviour, we can help. Our expert can work with you and your pet to stop or change the behaviour. Many aggressive, fearful, or inappropriate behaviours in dogs and cats can be modified through a combination of desensitisation and counter-conditioning. These techniques can have dramatic results when applied properly. In some cases, medication can also help.

Contact us for an appointment if you’d like to consult with our expert.

We recommend that you use a microchip, along with a collar and ID tag, to identify your pet. An ID tag is still a reliable identification method. Pets that have tags with current contact information are more likely to not end up in shelters and tend to get home faster than those without tags. However, collars and ID tags aren’t permanent and can be removed (overnight or for grooming); pets can also lose them. With a microchip, your pet will have a much better chance of being identified and returned to you. Pets without microchips that end up in shelters may be adopted out to another family or even euthanised.

Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.

We can microchip ferrets, rabbits, birds, and other companion animals, too!